Riverside University Health System Medical Center

Website: https://www.ruhealth.org/womens-health-0

Address: 26520 Cactus Ave, Moreno Valley, CA 92555

Phone: (951) 486-4000

MotherFigure Ratings - Hospital Maternity Ratings

• Live Births: 1,607
• Early Elective Deliveries: 2.1%
• C-Section Rate: 23%
• Episiotomy Rate: 1.6%
• Number of High-Risk Deliveries: NA
• Qualityma of High-Risk Deliveries: Substantial Progress
• Screening Newborns for Jaundice Before Discharge: Better than Target
• Preventing Blood-Clots in Women Undergoing Cesarean Section: Worse than Target
• Is this a Teaching Hospital? Yes

LeapFrog Ratings - Hospital Maternity Ratings

• Delivery of Very Low Birth-Weight Babies: No Data
• Cesarean Rate: 26.2%
• Episiotomies: 0.4%
• Screening Newborns for Jaundice Before Discharge: 100%
• Preventing Blood-Clots in Women Undergoing Cesarean Section: 96.1%
• Number of Live Births: 1,996 live births at this hospital location during the reporting time period
• Midwives: This hospital does not have certified nurse-midwives and/or certified midwives deliver newborns
• Doulas: This hospital allows patients to bring their own doulas
• Lactation Services: This hospital does offer lactation services in the hospital
• Vaginal Delivery After Cesarean Section (VBAC): This hospital does offer vaginal delivery after cesarean section (VBAC)
• Tubal Ligation: This hospital does offer tubal ligation during the labor and delivery admission
• Policy to Prevent Early Elective Deliveries: This hospital does have a policy to prevent early elective deliveries

U.S. News Ratings - Hospital Maternity Ratings

• Excellent at minimizing avoidable C-sections: less than 23.9% of first-time, low-risk pregnancies at full term were delivered by Cesarean section.
• Breast Milk Feeding: B 69.5% of babies were exclusively breastfed or fed breast milk during their hospital stay
• Vaginal Birth After Cesarean (VBAC): VBAC support at this hospital is 8.8 percentage points higher than the state average
• Episiotomy: less than 5%
• Birthing-Friendly: this hospital met criteria to be recognized as “Birthing-Friendly” because it participated in a quality improvement collaborative and implemented patient safety practices in order to improve maternal outcomes
• Reports on Racial/Ethnic Disparities: this hospital tracked and reported its race- and ethnicity-specific performance on both C-section and severe unexpected newborn complications, for which racial and ethnic disparities may exist.
• Childbirth Classes: Yes, always offered
• Private Rooms or Suites: Yes
• Partner May Stay Overnight Post-Delivery: Yes, always allowed
• Midwives Can Attend Births: No
• Neonatal Intensive Care Unit (NICU): Yes
• Immersive Tub Hydrotheraphy During Labor: No
• Breastfeeding and Lactation Consultants Available Before and/or After Discharge
  • In Hospital: Yes
  • At Home: Yes
• Baby-Friendly designation from Baby-Friendly USA: Yes
• Valet Parking Available: No
• Hospital Employs Doulas: No
• Perinatal Depression Screening and Services: Yes
• Postpartum Depression Screening and Services: Yes, after birth through 12 months
• IUD placement immediately post-delivery: No
• Tubal ligation immediately post-delivery: Yes

Riverside University Health System Medical Center was recognized as a high performing maternity hospital by US News & World Report and was awarded “Best Hospital for Maternity Care” for the 2024-2025 ranking. This designation recognizes the hospital's strong performance in key areas such as high rates of vaginal births after cesarean (VBAC), a high percentage of patients exclusively breastfeeding, and minimizing C-sections.

According to U.S. News, Riverside University Health System Medical Center:

• Had 44% lower rates of severe unexpected newborn complications than unrated hospitals
• Had 22% lower C-section rates
• Were 47% more likely to have achieved recognition as “Baby-Friendly” for implementing best practices to support breastfeeding – and their patients were 12% more likely to exclusively breastfeed
• Were 13% more likely to track and report outcomes by race and ethnicity, an important step toward addressing disparities

RUHS Medical Center has been established as a Baby-Friendly Hospital by Baby Friendly USA for its high standards in birthing and breastfeeding practices. 

In addition, this Medical Center’s HeRCARe Clinic is Riverside County’s premier maternal fetal medicine program. 

Read the full News Article HERE

RUHS Medical Center Overview & Recognitions

Schedule a FREE Consult!

Riverside University Health System Medical Center is located within ‘Tree of Life’s’ FREE travel radius!

Placenta Encapsulation is the process in which your placenta is used to make an easy-to-take daily supplement that can help you have a better postpartum recovery!  The most common reported benefits include:

• Boost in energy
• Reduced risk of developing postpartum depression
• Healthy milk supply
• Less postpartum bleeding
• Faster healing/recovery
• Less post-surgical and postpartum pain 

In the state of California, you are allowed to keep your placenta in most cases, but certain circumstances can require that the placenta go to Pathology for testing. Read more about what to do if this happens here: Know Your Placenta Rights in a Hospital Setting

☸ The specific placenta protocol for Riverside University Health System Medical Center is:

1. Notify your L&D Nurses of your plans to keep your placenta
2. Bring a cooler (the hospital will provide ice)
3. Sign the Hospital’s Consent/Release Form
4. Placenta must leave the Hospital within 2 hours of delivery (if they force you to remove the placenta from the premises before your Specialist can arrive for pick-up, then keep it stored in your car, checking on it periodically for ice replenishment if needed)

➡️Are you ready to place your Placenta order?
Fill out & Submit an Order Form

After reading through various online maternity reviews, Riverside University Health System Medical Center has very mixed reviews over the years.  There are some reviews for labor and delivery reporting very positive, supportive experiences and high praise for nurses and doctors, while others note concerns about patient care, the hospital's student-teaching environment, and perceived lack of privacy in triage. Some experiences highlight the compassionate care, especially for high-risk pregnancies and NICU stays, while other accounts describe feeling dismissed or disrespected. As always, do your research and never be afraid to advocate for yourself!

Yelp Reviews

Google Reviews

Reddit Reviews

Positive Reviews:

2025 (Google): “My labor and delivery was handled amazingly. Brittany, my nurse, was incredible during my delivery and understood my needs and met each one. I was able to laugh and enjoy my experience despite obvious discomfort because of labor. The doctors were also understanding of my wants and needs and respected each of them. They also answered all the questions my husband and I had during our stay. The hospital staff made me feel welcome, safe, heard, and respected. Thank you to everyone that worked around the clock take care of me and my family.”

2024 (Google): “When I had my baby here, they treated me extremely well and everyone was very kind to me.”

2023 (Reddit): “I just gave birth there and had a very positive experience. The triage room was not private but I had a private huge room to labor and deliver in. After recovery, we had a room with 2 beds which was nice for my partner to sleep in. The nurses were amazing as well. We got food for both parents as well as a cute breakfast the day after. The only fault is there’s not a shower in your room; you have to go down the hallway to a private shower.”

2023 (Google): “I would give this hospital 1000/10. I would like to thank Dr. Genobaga and his delivery team that were there & delivering my baby boy, c-section & tubal for me. My incision is healing beautifully, beautiful work. Armaneous, DO, Thank you! Thank you for making that day for me calm, you did amazing with what you did. Labor and delivery nurses’ aftercare thank you & Lorena RN, you are a wonderful nurse. I had a great experience with my time being there, the food was good. Definitely recommend.”

2020 (Reddit): “I gave birth there in 2020 and had a private room (I think that’s standard) and an overall positive experience.”

2020 (Yelp): “Couldn't be happier with the labor & delivery unit! Every nurse and doctor I had were amazing, so much help & just made me so comfortable. So happy I trusted them with my first childbirth experience”

Negative Reviews:

2025 (Google): “This hospital is absolutely HORRIBLE. My sister gave birth here a few days ago & I can say it was awful. I gave birth in January at Loma Linda in Loma Linda, and this place doesn’t even compare. We had to go through the ER and wait outside in a line while she was in labor to be taken upstairs to L&D. Once she was taken up, they left her in a hallway in the wheelchair for about an hour before taking her to a room which she watched them clean before putting her in. After she delivered, a student nurse joined while stitches were done and incorrectly stitched her. The rooms they deliver in are decent; however, the postpartum rooms are AWFUL. They are so tiny I’ve never seen a sink so small. They don’t have comfortable chairs in the room for family, only fold-up chairs. While I was there for about 5 hours only ONCE did a nurse come in to ask if my sister needed water - I actually had to ask him for it. The bathroom had one roll of toilet paper which wasn’t even in there when she first got into the room and the showers are tiny. Nurses & Doctors are SITTING in the hallways, usually you would expect to see them standing. Hospitals usually send you home with gift bags, baby items or self-care stuff, this one sent her home with nothing, not even a nose sucker or pacifier. I cannot express enough how bad this hospital is. I wouldn’t recommend anyone go here, especially for delivery.”

2025 (Google): “I give 2 stars. I had my first baby here on April 2, 2025 and got induced due to severe preeclampsia. Labor & delivery was a very nice large room, but a lot of unnecessary painful cervical checks. They lied and said they were using 2 fingers but my fiancé confirmed they were using their entire hand! My epidural was performed by a training student! When it was time to push, I had started getting contractions and was wanting to push but was being told to wait until my fiancé got back to the room which took about half an hour and they insisted I keep calling him to tell him to hurry. The contractions were very painful; it was like the epidural wasn’t even working! About half-way through struggling to push the doctor and another training student pulled my baby out causing a second-degree tear! Once it was all over and I was getting ready to head to postpartum care the nurse mentioned that they didn’t have any antibiotics for me which was crazy because I had an open wound and stitches and the hospital is super dirty! I was on a magnesium drip and a catheter and had to wait to be wiped down and have my pad changed and they waited so long to do it I was literally sitting in a pool of blood! The catheter got so full it started leaking onto the floor! Gross. When I got moved to postpartum the room was extremely tiny, dark and depressing. The nurses were rude, they kept barging in every half hour after I finally put my baby to sleep. They’d come in, unswaddle him, check his heartbeat and temperature and leave me with a crying baby. I didn’t get any sleep for the 6 days I was there. During my discharge there were tons of people in the room, a WIC advocate with her own desk, the lady that does the birth certificate, a breastfeeding lady, and a doctor coming in to check my blood pressure before leaving. It was a lot and I was very overwhelmed and then my blood pressure was really high so they kept me for another day. The room was so dark, even during the day, that I didn’t even notice my baby was extremely yellow due to jaundice. By the time they caught it his jaundice level was at a 22!! And the day I got discharged he was admitted into the NICU! Ridiculous! I wouldn’t recommend this hospital to anyone. My baby stayed in NICU for another week and we had to get a hotel close by so that I could bring breastmilk because we lived entirely too far to have to keep going back to the hospital. I was waiting for my milk supply to come in and was still only pumping colostrum so I opted for donor breast milk but they didn’t tell me that they only supply it for 4 days and that’s it. When my milk supply came in later that day on the last day for donor milk, the NICU nurses had already given him formula which I didn’t agree to nor sign for. The NICU nurses were extremely sweet but every day that we went to see our baby there was a new nurse. The nurses take really long breaks when the parents are there with their baby, which is fine, but when there’s IVs hooked up and you get to hold them out of their incubator and the alarms are going off nonstop and the nurses still are nowhere to be found its ridiculous. The day of discharge none of the nurses knew how to figure out the car seat so they did what they thought was best and sent us on our way which was completely wrong! They don’t help you install the car seat in the car because they don’t want to be liable for anything that happens. Crazy! I will not be returning here again”

2024 (Google): “The worst experience my family had to endure. If you are pregnant and wanting to come here, please don’t for the sake of your baby. These doctors do not care at all. My sister went into early labor and did not receive any medical attention for at least the first 30 min! And when she did, she was told that with the condition of her baby, that if he came out with a heartbeat and alive that they would do nothing to help because he was so small. We then said, so you won’t even try to help him? They said that is correct. After that horrific experience they then put my sister in the postpartum hall to recover with all the crying babies. This was very traumatic and I believe they should really choose who they have as doctors here, a lot of them are rude and insensitive, it’s disgusting how they treat a mourning family.”

2024 (Google): “This is a horrible hospital. My sister had a baby there and the nurse (Jeannette RN) did not care that my sister was in pain. She was so rude, never smiled or was nice, it looked like she hated her job or was racist. When my sister asked for the epidural, the nurse said that she couldn't get it yet because they were in emergency surgery so if she wanted it, she would have to wait 3 hours for it. The surgery ended after about 2 hours, so the nurse said she could get the epidural but they took so long to bring it and the nurse that gave it even told RN Jeannette that she could have asked for backup when my sister had asked for it earlier. The epidural nurse was so unorganized, couldn't even find their equipment and ended up putting the epidural in wrong, giving my sister a fluid leak! My sister got a big headache right away screaming with so much pain. The room was so dirty, no one came in to clean the room, it was a mess with blood on the floor, and the trash was full during her delivery. I don't recommend anyone to this horrible horrible hospital, they don't know what they are doing, are so rude and disrespectful, and have attitude.”

2021 (Reddit): “I gave birth there in late 2021 and had some wonderful nurses and some really bad ones. The Doctor who did my c-section, awesome, Dr. T something, he was amazing. The first 3 nurses I had were great, loved them, couldn't have gotten through the long labor without them. Last nurses I had were horrible. The one who was with me when it was decided I needed a c-section because both baby and I were in danger made me feel horrible. She gave me certain meds that I couldn't take and I told her I couldn't take them but she still did it. Got mad at me for asking for the doctor when I challenged her about it, saying she knew better than me, even though it was in my chart. Was incredibly rude to me from the beginning, overall, just horrible. The nurses after baby was born weren't much better, I almost never saw them even when I was heavily bleeding. They moved me 3 times to different rooms, it felt like I was just in the way since I was there so long due to a difficult labor and surgery. But all 3 rooms were private so that was a plus. I wouldn't go back if I had another baby. I did see Dr. Ross though, since I was high risk due to a fetal heart issue, and she was so sweet and very reassuring and I believe she filed a complaint on my behalf to the hospital. I can't recommend Dr. Ross enough but Riverdale Community was not the way I thought I would be having my baby.”

2021 (Yelp): “To be very frank, this hospital is the WORST place I've ever been treated. The staff at this facility is EXTREMELY loud with their medical bias & negligence. At 6mo pregnant I let the OB know about possible cholestasis of pregnancy, I was gaslit & made to believe the blood work was done when it wasn't. At my 38-week appointment I was told I'd have to be induced as that is the cure for cholestasis. When I was prepped for induction, I was told by the doctor that the test results needed wouldn't be ready for 5 days & was told to go home & come back August 19th. I was adamant on staying because my intuition said there was something wrong & that I had cholestasis. I was discharged & ended up coming to the ER at 3 am on Sunday August 8th because I didn't feel any fetal movement... & it was then that the junior doctor admitted me & set my induction. Fast forward to my birth, the tech that placed my epidural wasn't very good and was commenting the entire time as his superior let him know he wasn't placing it correctly. The epidural didn't work because it wasn't placed properly. I gave birth, a spontaneous vaginal delivery, and they kept telling me not to push even as my body was ejecting my child whose heart rate was dropping. The doctor then tried to stick his hands in me WITHOUT my consent to pull out my placenta. Had I not known my rights, he would've. I told him NO, and proceeded to birth my placenta as nature intended. All in all, my experience at this retched facility has been DREADFUL. I do NOT recommend anyone coming here for anything.”