Loma Linda University Children's Hospital - Loma Linda
What to Expect When Giving Birth Here
Labor & Delivery at Loma Linda University Children’s Hospital:
Loma Linda University Children’s Hospital:
Website: https://lluh.org/services/obstetrics-gynecology/obstetrics-prenatal-care
Address: 11234 Anderson St, Loma Linda, CA 92354
Phone: (909) 558-4000
Register for a Free Maternity Tour: https://www.ireply.org/llumc/maternity
- Childbirth Classes: Yes, always offered
- Private Rooms or Suites: Yes
- Partner May Stay Overnight Post-Delivery: Yes, always allowed
- Midwives Can Attend Births: No
- Neonatal Intensive Care Unit (NICU): Yes
- Immersive Tub Hydrotheraphy During Labor: Yes
- Breastfeeding and Lactation Consultants Available Before and/or After Discharge: In Hospital: Yes / At Home: No
- Baby-Friendly designation from Baby-Friendly USA: Yes
- Valet Parking Available: Yes, sometimes available
- Hospital Employs Doulas: No
- Perinatal Depression Screening and Services: Yes
- Postpartum Depression Screening and Services: Yes, after birth through 12 months
- IUD placement immediately post-delivery: Yes
- Tubal ligation immediately post-delivery: Yes
- Cesarean Rate: Excellent at minimizing avoidable C-sections. Less than 23.9% of first-time, low-risk pregnancies at full term were delivered by Cesarean section.
- Breastmilk Feedings: 51.9% of babies were exclusively breastfed or fed breast milk during their hospital stay
- Episiotomies: This hospital's episiotomy rate is less than 5%.
- Birthing Friendly: This hospital met criteria to be recognized as Birthing-Friendly because it participated in a quality improvement collaborative and implemented patient safety practices in order to improve maternal outcomes.
- Vaginal Delivery After Cesarean Section (VBAC): VBAC support at this hospital is 11.8 percentage points higher than the state average.
Loma Linda Children’s Hospital was recognized as the “Best Children's Hospital” for 2024-2025 by U.S. News & World Report. This is the 4th consecutive year LLUCH has been recognized by U.S. News & World Report!
Loma Linda University Children’s Hospital was also named “Best Hospitals for Maternity” for 2022-2023 by U.S. News & World Report, highlighting their national ranking with low rates of newborn complications, early deliveries, and C-section rates. Read more HERE
Loma Linda University Children’s Hospital, located in Loma Linda, CA, offers an array of prenatal & postpartum services, including comprehensive prenatal testing, preeclampsia prevention, educational support, a level 4 NICU, and high-risk pregnancy care. Loma Linda’s Maternity Pavilion spans the entire 5th Floor of the Hospital, and is dedicated to providing laboring moms a comfortable, calming and comprehensive maternity experience!
The San Manuel Maternity Pavilion offers:
- Expanded Access to Care: 9 triage rooms and dedicated emergency beds allow Loma Linda staff to evaluate more expecting Moms than ever before!
- Redesigned Operating Rooms: 3 redesigned Operating Rooms help Loma Linda Physicians provide the highest level of care.
- Overnight Spaces for Parents: this Hospital provides parents/partners with a full recliner, couch and pull-out bed for a more restful stay.
- Obstetric Emergency Department: offers faster response time, enhanced patient safety, and the highest level of care.
- Private & Comfortable Rooms: both before and after delivery, each patient stays in one of 10 private rooms designed with comfortable amenities.
- Family Waiting Rooms: Loma Linda offers dedicated Family Waiting Rooms for loved ones to gather during labor & delivery.
- Well-Baby Nursery: provides newborns with all the comfort and care they need to get off to their best start.
- Level 4 NICU: Loma Linda’s Neonatologists, Pediatric Neurologists, Surgeons, Specialty-Trained Nurses and Specialists in every Pediatric subspecialty will all work together to ensure the highest level of care for your baby.
Sign Up to receive a video sneak-peek of the San Manuel Maternity Pavilion delivered right to your email, where you will learn about where to park and what to expect when you arrive, as well as get a glimpse into their labor and delivery rooms!
Talk or Text with a Placenta Specialist!
(415) 652-6886
Call Now
Providing outstanding Placenta Services to Riverside County & all of Southern California!
High-Risk Pregnancy Care
- A pregnancy is considered High-Risk when Mom is older than 35
- Mom has a pre-existing condition, such as diabetes or high blood pressure
- Mom is pregnant with multiples (twins or more)
- The fetus has chromosomal abnormalities or congenital (present at birth) disorders
- There’s a known genetic disorder in the family
Loma Linda’s Maternal-Fetal Medicine Specialists are experts in high-risk pregnancy care, so you can feel confident that both you and your baby are in good hands. Loma Linda also has 6 Perinatologists on staff, who each have 3 years of additional training in high-risk pregnancies.
Their Specialists use a combination of Labs, Imaging, and Procedures to diagnose you or your baby’s condition.
You may need one or more of the following Diagnostic Services:
- Amniocentesis to test for chromosomal abnormalities and neural tube defects
- Chorionic villus sampling to test for chromosomal abnormalities
- Detailed ultrasounds and ultrasound readings
- Percutaneous umbilical blood sampling to test fetal blood
- Genetic counseling to understand your risk factors
Once your doctors determine a diagnosis, they will work with you to find the best treatment possible.
Some common Treatment Services that LLUCH can provide include:
- Antenatal surgery: Surgery performed on the fetus while in-utero
- Cerclage: Stitches that close the opening of the cervix to prevent preterm labor
- In-patient monitoring: Care for high-risk moms on bed rest
Loma Linda accepts most insurances, including Inland Empire Health Plan (IEHP) and Medi-Cal. A pre-authorization from your Insurance Provider is needed before your insurance can cover your appointment, and most Insurance Providers require a referral from your primary care provider.
Access the Referral Form HERE or CALL 909-558-4771 for help.
NICU
Loma Linda University Children’s Hospital High-Risk Infant Transport:
A Level 4 NICU (Neonatal Intensive Care Unit) is the highest level of neonatal care, designed for the most critically ill and premature newborns, as well as those with complex medical or surgical needs, according to the American Academy of Pediatrics (AAP). These units have the most advanced equipment, specialized staff, and access to a full range of subspecialties to provide the highest level of care for these vulnerable infants.
Whether you’re preparing to care for a newborn with complex needs, or unexpectedly find your baby headed to the NICU, Loma Linda’s Specialists can provide the care that your baby needs. Loma Linda features an 84-bed Level 4 Neonatal Intensive Care Unit, where you and your baby will have access to the latest advancements developed by experts in their field. In addition to Neonatologists, your baby will be supported by an entire team of Specialists throughout the Hospital and the San Manuel Maternity Pavilion. The NeuroNICU works with Pediatric Neurologists to diagnose, treat and monitor your baby’s neurologic injuries or disorders. Here, you and your baby may be eligible to participate in research studies and clinical trials not found elsewhere in the region. If your baby is born before 30 weeks, Loma Linda’s ‘Small Baby Unit’ is designed to provide highly specialized care.
Loma Linda University Children’s Hospital is partnered with the “Inland Empire Ronald McDonald House” to provide support families that require ongoing accommodations while their baby is receiving care in the NICU or Hospital. This home-away-from-home is adjacent to the world-renowned Loma Linda University Children's Hospital and near many surrounding community Hospitals. This location can accommodate up to 54 families, providing each with a private bedroom and bathroom, plus shared kitchen, dining area, living area, game room, TV room, playroom, sanctuary, and laundry facilities. Learn more here: https://lluch.org/patients-families/ronald-mcdonald-house
Contact Info:
11365 Anderson Street
Loma Linda, CA 92354
(909) 747-1200
http://rmhcsc.org/inlandempire
Breastfeeding Support
Nature designed human milk specifically for human babies, and it has several advantages over any substitute ever developed. Breastmilk contains just the right balance of nutrients, and is gentle on your baby's delicate digestive system. The American Academy of Pediatrics (AAP) strongly recommends breastfeeding for at least 6 months due to its association with reduced risk for SIDS, as well as other protective effects. At LLUCH, breastfeeding is supported in many ways, including breastfeeding education & support groups, the “sacred hour” after you give birth, and breastfeeding support in the Hospital.
This Hospital offers an inexpensive “Breastfeeding Basics” class via Zoom that is taught by a Certified Lactation Educator.
Register for this Class HERE
Call 909-558-3500 for any Registration or Payment concerns.
After you give birth, your baby will remain with you for the “Sacred Hour”. During this time, you will be encouraged to do “skin-to-skin” bonding and breastfeed for the first time. This experience is available even if you have a C-Section, as long as you and baby don’t experience any medical emergencies.
The Nurses at Loma Linda have received extensive training on how to best help your baby establish a good latch and help you establish breastfeeding success. For those who need additional support, LLUCH has RN Board Certified Lactation Consultants available to assist you with breastfeeding.
After you have returned home you can continue to receive breastfeeding support by attending Loma Linda’s free “Birth & Beyond Support Group” either in-person, or virtually.
For questions, reach out via email: birthandbeyond@llu.edu
Class Information:
In-person: Tuesdays / 9:30 - 11:30 a.m.
Address:
11215 Mountain View Ave. (Suite 179)
Loma Linda, CA 92354
Zoom: Wednesdays & Fridays (Except Holidays) / 9:30 - 11:30 a.m.
Join HERE
Breastfeeding Support Resources:
American Academy of Pediatrics - Breastfeeding and the Use of Human Milk
Public Health Foundation Enterprises WIC Program
Do You Have Questions About Placenta Encapsulation?
placentaencapsulation4me@gmail.com
Email Now!
Providing outstanding Placenta Services to Southern California!
Birth & Postpartum Classes / Maternity Tours
Covering everything from the childbirth process to what you need to know about a NICU stay, LLUCH offers classes, tours and support groups to help you prepare for your family’s newest addition.
For questions, call 909-558-3500, or email birthandbeyond@llu.edu
Choose the Class, Tour, or Group that you would like to join, & register HERE
All About Newborns/Breastfeeding Basics Class: this combo class is designed to help you learn more about your baby’s feeding and care needs in the first few weeks of their life.
Sign Up for this Class HERE
All About Newborns Class: this class is designed to answer your individual questions and biggest concerns regarding newborn care, appearance and evidence-based information from Dr. Jane Heining on sleep, crying and understanding baby behavior and cues.
Sign Up for this Class HERE
Birth & Beyond Support Group: this Free support group was created to give moms a place to make new friends, get support and discuss the joys and challenges of motherhood. Moms will also have access to their Lending Library, full of popular and highly recommended books and videos. Groups meet weekly throughout the year. No registration required.
Sign Up for this Class HERE
Birth Planning Workshop: this Zoom class was created to help you create your birth plan!
Sign Up for this Class HERE
Breastfeeding Basics Class: taught by a Certified Lactation Educator, this class will offer:
- Demonstrations of positioning and latch
- Explanation of babies hunger cues
- Benefits of breastfeeding for mom and baby
- Description of feeding patterns and common growth spurts
- Outline of nutrition for mom
- Ways to support a breastfeeding partner
- Local and online breastfeeding resources
Sign Up for this Class HERE
Car Seat Safety Class: in this Free class, a Certified Child Passenger Safety Technician will offer basic car seat safety tips, provide visual, in-class guidance of proper car seat installation and use of car seats for infants and children, and cover CA laws.
Sign Up for this Class HERE
Childbirth Classes: Loma Linda offer 2 class options (a 5-Week Class or a 2-Day Class) designed to prepare you mentally, physically and emotionally for your childbirth journey!
Sign Up for this Class HERE
Infant Safety Class: learn how to create a safe environment where infants can thrive!
Sign Up for this Class HERE
Virtual Maternity Tour: expecting parents can join this FREE virtual tour of the state-of-the-art San Manuel Maternity Pavilion at Loma Linda University Children’s Hospital! Learn about their “skin-to-skin” bonding program, lactation services, and much more. Available via Zoom every Wednesday at 7pm (except for Holidays). This free, 45-minute virtual tour allows you to ask a live specialist any questions you may have.
Sign Up for this Tour HERE
Roots Prenatal Support Group: a support group for expectant mothers, focusing on how to identify signs of depression & anxiety, how to increase fetal and baby bonding, how to enhance the well-being of mothers; designed to promote support and confidence and help prepare for the birthing, perinatal, and postpartum phases of life.
Sign Up for this Class HERE
Individualized Lactation Support: an IBCLC can provide demonstrations of positioning and latch for you and your baby, an explanation of hunger cues to watch for with your baby, an explanation of common breastfeeding complications, discuss techniques to address specific breastfeeding needs, and answers any questions you may have about breastfeeding or pumping.
Sign Up for this Class HERE
Additional Resources offered by Loma Linda University Children’s Hospital:
- Preeclampsia Prevention Program: Loma Linda University Children’s Hospital (LLUCH) is part of a statewide pilot program utilizing low-dose aspirin to prevent preeclampsia in pregnant women.
- Genetic Counseling: if advanced pregnancy tests show that something isn’t right or that your baby has a medical condition which has been passed down from mom or dad, Loma Linda’s Genetic Counselors provide the answers you need. They’ll help you understand your baby’s condition, how it may affect your baby and future pregnancies, and work with you to plan for your baby’s care.
- Newborn Hearing Screening: helps identify hearing loss in infants and guides families to the appropriate services needed.
- Pelvic Floor Physical Therapy: if you experience urinary dysfunction, painful intercourse, or pain in the pelvic area in the months or years following childbirth, pelvic floor physical therapy can help!
- Butterfly Program: designed to provide support to families who are grieving the loss of their baby through miscarriage, stillbirth, or newborn death. If you have questions, call the bereavement services office at 909-558-7261
Postpartum Depression – Loma Linda University Health:
♥ Loma Linda University Children’s Hospital is located within ‘Tree of Life’s’ FREE travel radius! ♥
Placenta Encapsulation is the process in which your placenta is used to make an easy-to-take daily supplement that can help you have a better postpartum recovery! The most common reported benefits include:
- Boost in energy
- Reduced risk of developing postpartum depression
- Healthy milk supply
- Less postpartum bleeding
- Faster healing/recovery
- Less post-surgical and postpartum pain
In the state of Texas, you are allowed to keep your placenta in most cases, but certain circumstances can require that the placenta go to Pathology for testing. Read more about what to do if this happens here: Know Your Placenta Rights in a Hospital Setting
☸ The specific placenta protocol for Loma Linda's Birthing Center is:
- Discuss your Placenta Encapsulation plans with your OB & add to your Birth Plan
- Notify Hospital Staff of your plans to keep your placenta upon admittance
- Bring a Cooler (the hospital will provide ice)
- Sign the Hospital’s Consent/Release Form
➡️Are you ready to place your Placenta order? Fill out & Submit an Order Form
After reading through countless Yelp and Google Reviews it is clear that Loma Linda University Children’s Hospital is a great place to receive prenatal care and deliver your baby. For the most part, recent reviews are positive, raving about excellent care from doctors and nurses during their stay. However, it’s important to note that there are some current negative reviews complaining about the staff and a lack of postpartum supplies needed. In addition, an alternative way to find out about other’s labor & delivery experiences at this Hospital would be to search your local FB Groups or create a Post asking about other’s experiences. Do your research and never be afraid to advocate for yourself!
Positive Reviews:
2025 (Google): “The nurses and pediatricians for labor and post labor are supportive, caring, and great with newborns.”
2024 (Google): “Thank you to the obstetrician, labor and delivery and postpartum nurses for taking care of my baby and I. I had a wonderful experience at Loma Linda. They were all super supportive and made me feel as comfortable as possible. You are all greatly appreciated and, in the future, I will definitely deliver here again and I hope I’m blessed with the same amazing team!”
2024 (Google): “Their Maternal & Fetal medicine care is outstanding. The nurses and doctors go beyond generosity in providing the care a patient needs. I had my toddler 2 years ago here and recently my little girl a few days ago. I'm glad I decided to choose Loma Linda once again for maternal care. The care I received from Loma Linda from the starting point of my pregnancy to the end of it will always be a cherished memory in my heart. My C-section unfortunately had to be last minute and my husband couldn't be there. The nurses and doctors knew how sad and devastated I was and were with me 100% making sure my first C-Section wasn't so scary. Many thanks and warm hugs to all the nurses and doctors that did not once disappoint in providing care for me and my newborn. Thank you, Loma Linda Maternal & Fetal medicine, Antepartum, Labor and Delivery, Postpartum and the NICU team. I am deeply thankful and without words.”
2024 (Google): “The entire staff at this hospital was on top of their game. From the doctors, nurses, lactation specialist, nutritional staff, and housekeeping made us as comfortable as possible being first time parents. We plan on having our 2nd child in a couple more years and better believe we will be back!”
2024 (Google): “I just gave birth to my first child and it was a surprisingly sweet experience. Each nurse and doctor I met during my time there was patient, kind, caring, and so willing to help me as a first-time mom to understand what was happening and why. They helped me voice what I wanted and didn't want and actually listened. The very beginning was a little bit scary because I didn't know certain things about cervical checks, but the rest of the checks were gently done and patiently discussed. Dr. Rossi, Joe the team leader, Nayeli, Julie in Postpartum and so many other medical professionals were so kind and caring and I couldn't have asked for a better experience given the reasoning of course (labor and delivery). I was blessed to have had each person who took the time, care and patience to explain, give me choices and wait on my decisions before taking things into their own hands. It was a blessing.”
2024 (Google): “We delivered our daughter here and I would like to recognize our nurse Joe in labor and delivery. He was so attentive and empathetic. He provided me the best nursing care out of all the nurses I had during my labor here. He is a true asset to this hospital and all of his patients!! They are lucky to have him as was I”
2024 (Google): “Loma Linda University Health has been such a blessing to my little family.
From fertility treatments to pediatric care, we have received excellent care with every encounter.
Dr Bareh and staff (Nurse Angie and other nurses) were excellent. They helped to make my husband and I's dreams come into fruition. From the get go Dr Bareh and staff has shown us compassion and empathy as we navigated our fertility journey and with their capable care we were blessed with our son. Outpatient Maternity care at Loma Linda was also vital in easing my worries during pregnancy and ensuring our then unborn son's health. I truly appreciate the Outpatient Maternity team for showing us what excellent care is. I want to thank Dr White, Dr Fegale, NP Buell, NP Hudson and NP Hobson and staff for providing me with education with every visit, taking time to answer my questions and for noting any changes to my pregnancy status. I also want to thank Kassandra for her timely response and quick assistance with any EDD inquiry I had. Thank you, Kassandra, for easing my burden as I prepared to welcome my child and now taking time to care for my child postpartum. Having not to worry if we are able to pay the bills was a huge relief since Kassandra was on top of things. During the course of my pregnancy, I had to utilize L&D triage and needless to say the Triage staff was amazing in addressing my concerns. Unfortunately, I cannot recall the names of the amazing nurses and providers who took care of me and checked on my baby when we visited. Thank you for hearing out my worries and for providing reassurance with your words and your care that my baby was doing well. LLU Maternity (L&D and Postpartum) truly was a blessing. Staff from the cafeteria personnel, CNA, Nurses and Providers were heaven sent. My labor and delivery experience was the best I could hope for. The providers and nurses took their time to listen and my nurse Brittany advocated for me during my stay. Nurse Esthefany who took over for night shift helped deliver my beautiful boy into this world. I am so thankful for her vigilance in monitoring the fetal heart rate and calling in Dr Kositsawat in a timely manner to deliver baby safely. I want to say thank you to Dr Kositsawat and AM shift provider (I forgot her name) for providing education on the risks and benefits with every intervention so I was able to make appropriate decisions during my labor and delivery.
Thank you to the anesthesiologist who provided guidance during my epidural. Postpartum staff was great in providing my husband and I guidance while we cared for our newborn. Thank you for being so patient with us. Thank you, lactation team, for the education you shared.
And now my baby is being seen by outpatient pediatrician Dr Smit and we have received excellent care thus far. Lastly, massive shoutout to the outpatient lab technicians and phlebotomists. No matter how busy they get they always greet you so warmly and they also get my labs drawn on the first attempt! I'm always impressed every time!”
2022 (Yelp): “I'm pregnant and had to be monitored in the labor and delivery unit of this hospital. All I can say is WOW. These folks go above and beyond to make sure you're safe and comfortable. I was, understandably, very scared upon arrival but the nurses all made me feel so much better about the situation and treated me with a smile. They also encouraged my husband to get us something to eat and checked on us regularly during our 7-hour visit. I feel very lucky to have chosen this hospital for my prenatal care!”
2021 (Yelp): “This Review is for the labor and delivery department. I had my baby here and the care and stay were great. My doctor was the best from prenatal care to delivery and postpartum care. The nurses took great care of my baby and myself. My only complaint is that some of the nurses poked me way too many times trying to place an IV. I bruise easily and I really hated that they couldn't get it right even the third time. Third time's the charm, right? Wrong! Not in this case. I got poked more than 5 times; that's a lot! Nurses should be better trained for this. The only reason I'm leaving a 4-Star Review is because of my stay”
2019 (Yelp): “This review is for Maternity, Labor & Delivery. My wife delivered our baby here and every single nurse, doctor and staff we encountered here was professional, friendly and caring. On the day of delivery, we checked in and went straight to triage after a minimal wait. We were transferred to the room where the baby was to be delivered. Our triage nurse was so sweet and worked promptly. Our nurse Michelle took care of my wife, until Lynette came in for the next shift and took over for the delivery portion. Delivery went smoothly thanks to all the professionals in the room, from Lynette to the three doctors. After our baby was born, we were transferred to Postpartum where we were lucky to have our own very large room. Again, every single nurse we encountered during our stay there, including Marissa and Noemi, were so sweet and caring. It's incredible how consistent every nurse was here. Every single one of them love what they do and are happy to help. What a wonderful experience to give birth at this hospital.”
2018 (Yelp): “On August 16th, 2018 I had my #3 baby here because I wanted to try for a V-BAC. Thank God & all the Doctors and Nurses it was successful!!! This was one of the few Hospitals that accepted me during my last months pregnant. I was 6 months pregnant going into 7 months and I was very nervous because my Dr. in Apple Valley was not going to let me have my baby naturally after a C-Section in 2007. Starting from the ER to the Labor and Delivery Room...it was the BEST!!! I’m very satisfied and happy! Loma Linda recommendations:
Nurses: Kim F. & Adrieme W.
Baby Pediatrician: Dr. William Hamra
My OB: Dr. D Ross”
Negative Reviews:
2025 (Google): “I had my third baby delivered at this hospital and it was the worst experience. I honestly wish I could sue. I understand that these are students and they are learning but I’m trusting them to take care of me and my baby. During my cesarean surgery the anesthesiologist student “learning” stopped paying attention to my charts and started doing something else regarding another patient, I guess she thought it was ok to do so because my son was out and on my chest, however I was still cut open and they were still working on me, her in not paying attention allowed my blood pressure to drop really low and I had to tell them to remove my son because I was not feeling good, I had to repeat that several times, I then proceeded to gag to which they threw a barf bag in my face. I literally started throwing up on the table still cut open mind you. Traumatic. I mean I’m going through surgery to have a baby and that was the most uncompassionate hospital ever, truly giving me the feeling that they don’t care about me or my baby, just money. The recovery process was even worse and I couldn’t get out fast enough despite just having undergone surgery. The nurses were the same, unhelpful, uncaring, and really got the feeling that either they don’t enjoy their job, or they didn’t want to be there and it was just the worst experience. I had to constantly ask for water and just little things. The only thing they didn’t hesitate to ask often is if I wanted drugs and they sure didn’t hesitate to scan my bracelet every time. Having a baby is a joyous thing to be celebrated but I really just felt used and like I was a burden to be taken care of. My first night in the hospital post-op I was crying because I was just being ignored. I was there alone with my newborn baby to which my husband had let the nurses know I would be alone for a little while and I had the catheter in for hours I just wanted it out so I could walk comfortably and the nurse that finally came in to take care of me was very rude. It would have also been nice to be told what drugs they were giving me for the pain every few hours when they knew I was breastfeeding my son and I should have been aware of the side effects and I should have had the right to decide if I wanted to take them or not. All expecting mothers deserve a good delivery experience. Really praying that this hospital gets it together so others don’t have to have the same experience I did here.”
2024 (Google): “Really disappointed in my experience here. I’m a first-time mom who delivered here; I will start off with my experience with labor and delivery. Labor and delivery unit was amazing, nurses and doctors were kind, compassionate and overall great. I ended up having an emergency C-Section and it was handled well and I’m incredibly thankful they were able to get my daughter here safely. Now….my issue lies with the experience after that, the Postpartum/Mother-Baby Unit was absolutely awful! The experience broke my heart. My room was never stocked with any supplies, no diapers, no wipes, no sanitary pads, no hand sanitizer, no puppy pads. Nurses would come in and acknowledge “this is the room with no supplies” and still do nothing about it. I thought maybe they were having a supply shortage and limiting what they gave but it turns out it was blatant negligence. I even had to ask for my bed sheets to be replaced, they never took the initiative to do so. When I asked about a shower the nurse looked at my husband and said “Can you do it?” as if it was an inconvenience to her. The lactation consultant never came to visit my room until the last day of my stay despite my countless request so I was left to figure out breastfeeding on my own (painfully) leaving my newborn under her birth weight. Thank God my husband basically did the nurses jobs for them, he showered me and took care of everything where they lacked. An emergency C-Section is already a traumatic event on its own, so the lack of care I received really adds insult to injury. It saddens me that this is how I’ll remember my first birth and I definitely could not ever recommend Loma Linda to anyone or be a patient here ever again.”
2024 (Google): “My first delivery was this past July and considering how it went I question at least half the staff. I went in for a non-elective Induction on a Saturday got one of those pills placed inside me. Then they proceeded to have me take the pill orally…but when I spoke with one of my nurses, she was shocked that that’s how I was receiving the medication. That same nurse was like, why is your Pitocin drip so low, considering I was there for almost 2 days with 0 progress. I had to be hooked up to monitors and I couldn’t do anything to get the baby moving. No walking around, no bouncing on a birthing ball…nothing. She was able to get my labor going during her shift. Water broke and all the good stuff. I really wish I remembered her name. She was awesome! Then I pushed for forever and ended up having to have a C-Section anyway because baby got stuck. There was a HUGE difference in attitude and knowledge/demeanor between day shift and night shift Nurses. Night shift, they were all positive and knowledgeable. Some of the trainees during the day were also pretty awesome. Much more helpful. Regarding postpartum care, some of the Nurses were good some were meh. But I had issues with getting diapers/pumps/pads etc. One of my nurses wouldn’t give me pain meds because ALL of them kept forgetting that I had a C-Section a couple of days prior and I was in pain. Gabby was awesome & very knowledgeable. Her name is the only one I can remember. After being discharged, I had to go back in because it turns out I had Preeclampsia. DIDNT know that was a thing. That experience was even worse and the bed was even more uncomfortable than the first time. But what I don’t get is how I was there for 2 days and no one caught it. When I was discharged my legs blew up like a balloon so there had to have been signs. If I knew it was a thing I would have kept an eye out for it. I think there needs to be a look at how this Hospital trains their staff. And from what I heard in sidebar conversations there’s at least 1 or 2 Charge Nurses and lead OBs that make the work environment miserable, which sucks because working in a hospital is stressful enough. Long story short, if I can deliver elsewhere next time, I will. But I do believe in a real emergency this is the best place to be.”
2024 (Google): “I don't normally post negative comments but this time I was truly disappointed. With all of my personal experience at Loma Linda I have had nothing but excellent all-around care. My youngest was born there and when he got sick a few years later and had to have a stay there the ENTIRE staff was nothing but caring and supportive. So, when my daughter-in-law and oldest son chose to have their first baby, my first grandchild, there I was ecstatic. Told them they couldn't have chosen a better place to start their family. Fast forward to now..my son and daughter-in-law have been there since Wednesday night. When she was finally in full-on active labor the nurse on shift allowed her mother & sister to stay till the birth even though it was already past visiting hours which was great. As a first-time mom I knew she was going to need all the support she could get! My complaint is that the mother is not the only one who needs to be cared for & supported, the father does too. My son is a first-time dad. This experience was all new and unknown to him, NOT 1 nurse or staff member offered him a chair to sit on since the other chairs were occupied by my daughter in laws family. It is upsetting for me because I am receiving messages from my son in the middle of the night that everyone is asleep and resting while he is standing in the room, he is exhausted and needs to rest too. I just feel that L & D could have done better for my son, he needed your support too! Hoping that the maternity ward does better with continuing care.”
2018 (Yelp): “I was here for the birth of my son and, overall, was a very poor experience. In the waiting room at labor and delivery a pregnant woman was throwing up in a trash can and no one assisted her. She said she had been waiting for hours. Another told me she was suffering from high blood pressure and was still left to wait for hours. We waited and waited as well and finally were admitted to begin my induction. The nurses were very nice in labor and delivery for the most part. The nurse who was assigned to help me was abandoned for hours with no help from any doctors. It was beyond her scope of experience to know my baby was in the incorrect position. My nurse had no breaks for many hours and was left alone with me. She told me she was tapping out and feeling weak from no breaks all day. Finally, way too late, the doctor came in and said the baby was in the wrong position and I needed a C-Section. She never bothered to come help me earlier. A huge disappointment and let down that the doctors left my nurse all alone with no assistance. The recovery rooms were jam packed and patients had to share rooms. I wouldn't recommend this hospital for its lack of communication etc. However, I want to acknowledge some amazing doctors and nurses I do know from there such as Jacqui and Mala. There are some great people who work here just sadly not too many during my last trip there...”
2015 (Yelp): “My wife had our son a little over a month ago. It was one of the worst experiences of my life. We plan to have more children and we will drive to Orange County to Hoag Hospital. We live in the Inland Empire so yes it will be a long drive but it will be worth it. We checked in the first time and my wife was 4-5 cm and they told us to go home. My wife is 37 years old and she had gestational diabetes so it was a high-risk pregnancy but they still sent us home. We drove around the area as my wife was starting active labor. She was in so much pain so we went back to the hospital. When we got there, they told us 4 people were ahead of us so we had to wait 2 hours. I should add I was told this as the head nurse was rushing somewhere else, she didn't even stop to talk to me. They told us to go to the waiting room so my wife could have contractions in front of strangers. Doesn't that sound lovely! I was furious. I called my wife's doctor and told them how we were being treated. I asked to speak to the charge nurse. I told her my wife is in active labor and I said she really needs a room. She could tell I was upset so then she gave us a room and they checked her and she was 7cm. Then they were rushing to get her an epidural and that still took another hour. My wife was exhausted by this time and she couldn't push so she had s C-Section. I firmly believe that if she had been admitted the first time we went to hospital things would have been ok and she would have had a natural birth. I should add we called when my wife started having contractions and they told us to come when the contractions were 4 minutes apart. We did that and still were sent home. Also, the nurses were very average. They weren't nice and told us that because she was a first-time mom they usually won't admit you unless you are 7-8 cm. If you plan to deliver here, please beware. Overall, it was a horrible experience. We weren't allowed to follow our birth plan either. They say they are a baby friendly hospital but that is a joke. Don't deliver her. Go to any other hospital. You have been warned.”